Frequently Asked Questions

Bond Garage Doors – Serving Southwest Virginia & Northern NC

Got questions about your garage door? We’ve got answers. Here are the most common questions we hear from homeowners and business owners across our service area.

🔧 General Service Questions

  • What garage door services do you offer?

    We provide residential and commercial garage door installation, repairs, opener installation and service, spring replacement, and seasonal maintenance.

  • What areas do you serve?

    We’re based in Willis, VA and serve customers throughout Southwest Virginia and parts of North Carolina, including:

    Floyd, Roanoke, Pulaski, Wythe, Montgomery, Franklin, Botetourt, and surrounding counties — plus Surry and Alleghany Counties in NC.

    View Full Service Area →

  • Do you charge for estimates?

    No — we offer free estimates for installations and most repair work.

🛠️ Garage Door Repairs

  • My garage door won’t open — what could be the issue?

    This could be a broken spring, failed opener, misaligned sensors, or a door that’s come off track. Give us a call and we’ll diagnose the issue quickly.

  • Can you replace broken garage door springs?

    Yes — spring replacement is one of our most common services. We carry high-cycle replacement springs and can often repair the issue the same day.

  • Do you repair garage door panels or tracks?

    Absolutely. We fix bent tracks, damaged panels, worn rollers, cables, and more.

⚙️ Garage Door Openers

  • What brands of garage door openers do you work with?

    We install and service openers from LiftMaster, Chamberlain, Genie, and more. We work with belt drive, chain drive, and smart openers.

  • Can you install smart garage door openers?

    Yes — we offer Wi-Fi enabled openers that integrate with smartphone apps, smart home devices, and remote access features.

🏠 Installation & Maintenance

  • How long does a new garage door installation take?

    Most installs are completed in a single day. Custom orders may take additional time for materials to arrive.

  • Do you offer insulated garage doors?

    Yes — we install insulated garage doors that improve energy efficiency and reduce noise.

  • How often should I schedule maintenance?

    We recommend a tune-up and safety inspection once per year, especially before winter or after heavy use seasons.

đź’ł Pricing, Payments & Scheduling

  • Do you offer financing?

    We do not currently offer in-house financing, but we keep pricing fair and upfront. Payment is due upon completion of service unless otherwise arranged.

  • What payment methods do you accept?

    We accept cash, checks, and most major credit cards.

  • How soon can I schedule service?

    Most appointments can be scheduled within 1–3 business days. For urgent repairs, call us directly at 540-789-8341 and we’ll do our best to get there fast.

🤝 Still Have Questions?

Call us at 540-789-8341 or email sbond@swva.net — we’re happy to help!

Bond Garage Doors | Honest Service Since 1999

Garage Door Repair • Installation • Openers • Maintenance